Refund Policy

We offer a 30-day return window. To request a return, contact info@trustthegutfeeling.com within 30 days of receiving your order.

30-Day Returns

To be eligible for a return, your item should be in the same condition in which it was received, unworn or unused, with tags where applicable, and in its original packaging. Proof of purchase may be requested.

Starting a Return

Please contact us before sending an item back. Once your return is approved, our team will provide the correct return instructions and return address. Items sent back without prior approval may not be accepted.

Damages & Incorrect Items

Please inspect your order when it arrives and contact us as soon as possible if an item is defective, damaged or incorrect so we can review the issue and make it right.

Exceptions

Certain items may not be eligible for return, including perishable goods, custom products, personal-care goods, sale items and gift cards where applicable. Contact us if you are unsure about a specific item.

Exchanges

The simplest way to exchange an item is to request a return for the item you have and, once the return is accepted, place a separate order for the replacement.

European Union 14-Day Cooling-Off Period

If merchandise is shipped into the European Union, you may have the right to cancel or return an order within 14 days without giving a reason. The item should be returned in the condition received, unworn or unused, with tags where applicable and in its original packaging, together with proof of purchase.

Refunds

We will let you know when an approved return has been received and inspected. Approved refunds are sent to the original payment method. Your bank or card provider may need additional processing time. If more than 15 business days have passed since your refund was approved, contact info@trustthegutfeeling.com.